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Customer Compliments

Nice things our customers have said …

We always try our best to deliver a personal service to our customers. These are a selection of the kind emails we have had from our customers.

Hello,
Thank you so much for your wonderful service!  I had struggled to find Tridis tape and was delighted to find it and the correct hooks on your web site.  I was even more delighted when, after ordering it at about lunchtime it arrived at 10am the following morning.
You have a VERY satisfied customer!
From a customer named Gill

Hi Frances.  Tape received.  Thanks so much for your help.

Kind regards
From a customer named Rose

Dear Frances Heading arrived this morning and it’s perfect! Thank you so much for such prompt service
From a customer named Nicky

Amazing service – thank you.  All arrived safely already!!!!!

From a customer named Lizzie


Just to say thanks very much for your very efficient and speedy service (and
also the snips!) - all arrived this morning.
Regards,

From a customer called Sue


My order arrived safely yesterday afternoon, beautifully packed as usual! Thank you very much!

From a customer named Anne


Great thank u so much.

From a customer named Di


Thanks again for your very fast delivery service I will certainly do
business with you again.

From a customer named Rosemary


Dear Frances
Thank you so much for keeping me informed of the progress of my order.
It arrived today, which, due to living up a mountain and at the end of the road, was mind-blowingly fast. Parcels usually take at least 4-5 days from the UK. I am delighted with the products and look forward to making further orders.Best regards.
From a customer in France named Kirsten

Fabulous.  Thanks frances. Wonderful service.
From a customer named Liz

Hi Frances,
I just have to let you know how impressed I am at the service I have received from the company.  My parcel arrived at 08.30 this morning, many thanks, I will definitely be using you again and recommending you to all.
From a customer called Christine

What a brilliant service - thank you !

From a customer named Janet


Hi Frances
Thank you very much for the great service from the other side of the world! I look forward to receiving the fabric.
Kind regards

From a customer in Australia called Peta


A quick note to thank you for sending the shortage of one bracket – unbeknown to me ’cause I have not yet opened the box !. That is service indeed.

From a customer in Newsham called Brian


Thank you very much for sending order.
Arrived today.
Thanks again

From a customer called Maggie


Good morning,
 
I would like to let you know that I am really
 pleased with my order and was very surprised when it arrived this 
morning, having only been placed yesterday afternoon.
 
Excellent service !
 
I will definitely buy from you again and will recommend to my sewing friends.
 
Thank you very much

From a customer called Nichola


Dear Frances
many thanks for all the care you have taken. The parcel arrived today and was handed in to the neighbours, so all’s well. I am looking forward to using it.
All the best

From a customer called Brigitta


Dear Frans -sorry if that is wrong!
Thank you so much for your fast efficient service in sending me the Velcro and Velcro compatible tape so quickly. It arrived yesterday and is in the process of being attached!

Best wishes
From a customer named Lynn


Just a little message to thank you very much for your prompt handling of my recent small order.  I ordered it on Monday 29th October and it arrived by mid-morning the following day!  Thank you once again for a superb service.
From a customer called Judith

I recently placed an order with you for Jupiter rings. I am just 
contacting you to thank you for your brilliant and thoughtful service. 
Frances contacted me to let me know rings were originally out of stock 
but when I would expect delivery. They arrived as promised. It is 
reassuring and greatly appreciated that good personal service can still 
be delivered even over the Internet! 
 
Best wishes from a grateful customer
 
ps. Curtains have turned out great!
From a customer called Mel

Thank you for the speediest reponse possible. I placed my order and it was
delivered next morning. Well done,

From a customer called Helen


Dear Frances Just to let you know my order arrived early yesterday morning, beautifully packed as usual! Thank you for your advice re the bump. It looks great and thank you for letting me have a bargain.

From a customer called Anne


A lovely friendly company to deal with, call back for telephone advice was extremely quick, friendly and helpful, the goods were despatched and arrived in record time, they were well packed and good quality. I will certainly be using your company again when I need curtain or blind supplies – Many thanks


regards
Rosemary

The parcel arrived safe and sound this morning, so thank you. The cushions are great.

From Ann

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Thank you so much for keeping me informed about my recent order. It all arrived fine this morning. It is a pleasure to do business with 
you. 
 
Many thanks. 
 
Meryl
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Hi
The order arrived this morning – super fast – many thanks. And everything looks great. Really glad I found your website on Google.
Thanks again
Helen
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Hi Heather
Excellent service.
Thank you.
Sue
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morning heather,
that all is correct thankyou.
great service as ever.
all the best gina
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Hello Frances,
Thank you for your reply,  I can now weigh my lining and main fabric by the  meter to see what they weigh, and go from there.
Thank you so much for your reply to me, it has really been helpful.
Kind regards
Susan
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Dear Frances

Parcel arrived just now – thank you. Also many thanks for the info on child safety and Roman blinds! Bedtime reading!

Kind regards
Anne

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Hi Frances,just to let you know I received my curtain tape and thank you for your service.Hildegard

A customer in the USA

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Thank you very much for the next day delivery on my order. I am very pleased with all the items. Good value and excellent customer service.
Regards
Angela
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Thank you John for your prompt attention.  I look forward to receiving the samples.
 
Best wishes Beryl
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Dear Heather,
Many thanks, it is much appreciated.
Regards,
Ken
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